VIPDRIVE official website offers the EU Express Delivery service, which ensures fast delivery to your location. You can conveniently check the status of your orders anytime, anywhere. Please also keep track of the shipping progress of your packages and make sure you are at home upon their delivery.
Important Reminder:
VIPDRIVE official website provides better protection for your rights compared to other sales platforms. When you purchase from the VIPDRIVE website, we offer a longer two-year warranty compared to other retailers. This warranty includes updates on the latest parts and technology, ensuring you receive better quality and support for your bike.
Special Notice:
The delivery time for packages on the Okayebike official website is based on the standard delivery time of the courier company. Your package may experience delays during the holiday season.
Once your package leaves the VIPDRIVE Electric Bike warehouse, it means we have completed your order. If your package encounters any delays, please contact the courier company. We have an obligation to assist you in contacting the courier company, but we are not responsible for delays in delivery. Therefore, please refrain from attributing any delays to VIPDRIVE . We also hope that you receive your electric bike as soon as possible and understand your sense of urgency. So let's work together to contact the courier company and have them deliver your package as soon as possible.
